Email Security & Scam Prevention

As time goes on, more and more companies become targets for online scams.

The scammers will send out fraudulent emails pretending to be a bank, a delivery company or representing a legal firm with the hopes of making their targets believe its genuine in order to take money from you.

While it is possible for these fraudsters to pose as CDS - without our knowledge - the information below should help you identify real emails from the fake and let you know what to do if you recieve such an email.

What type of hoax email might you receive?


Usually these emails are sent by internet fraudsters pretending to be someone your expecting an email from. Hoax emails are sent with the intention of obtaining money from you under false pretences or infecting you with a virus to steal your data.

Anyone who responds to the email will then be asked by the fraudster to pay a fee so that the fraudulent ‘claim’ can be processed, sometimes the fees requested can run into thousands of pounds. If the email sends you an attachment and you open it, it could infect your computer as well as data on your server that you can access.

The fake emails requesting money are usually the easiest to spot, as you will know if you owe moeny or not. The virus attachments are the hard ones to spot as the email can appear genuine and look exactly like the real thing. If you open the attachment and nothing happens, it may be dismissed and you won't think of it again until the virus reveals itself, at which point its too late.


How to spot a fake email


Fake emails can look identical to real emails that would come from your clients or suppliers. The more realistic, the more likely that you would believe its real and not ask the question, is it real?

The email may have some kind of link that it wants you to visit. The text that you see in the email can say anything they want it to say in order to make it appear real. The way to spot if it is genuine is to hover over that link and you will see the full website URL that would open if you clicked it. A genuine email would link you to the official website of the sender. The fake email though could be something widly different or just a few letters different to try to catch you out.

Legitimate emails from CDS that you recieve will come from an email address that ends with "@cdoctor.co.uk" but fraudulent emails will often be sent from a web-based email address, such as Gmail or Hotmail. This is also not a garantee to spot a fake email as it is suprising easy to send as the genuine address without their knowledge.

Be on the look out for grammatical errors and/or spelling mistakes or attempt to put you under pressure to send money or release personal details. Also mails that simply say to check the attachment with no details.


What to do if you receive a hoax email


In the event that you receive any unsolicited emails that claim to have been sent from CDS or anyone else, please bring it to our attention by contacting us on 01563 537733 or via our contact page. As soon as we are aware of a scam we will take steps to warn other clients.

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