CDS Terms & Conditions
Callouts are charged on a scale fee basis within the local area. Beyond
this area call-outs are charged per half hour driving time at our
Any customer requesting a site visit for any purpose may be charged
for the callout plus time on site at the usual rate.
Where customers request a visit regarding new business or request a
particularly large job we may, at our discretion, choose to waive the fee.
Where callouts are requested by clients for any reason these will be
charged irrespective of whether repairs or other work is completed
unless the failure to complete is as a result of a failure of CDS
to attend or complete the work (i.e. If a client decides after
being visited that they do not want work carried out for any reason
such as costs, timescale, etc. and the customer requested a
callout then the customer is still liable for the callout and
time on site)
Home users and small businesses please see the section
Domestic Customers for full details.