CDS Terms & Conditions

Full Terms

All orders are accepted and goods supplied subject to the following terms and conditions. No receipts will be issued against payments unless specifically requested.
Prices
All prices are subject to change without notice. Unless otherwise agreed in writing, all orders are executed subject to prices ruling at the date of dispatch and no price list of the company, whether published or not, shall affect the right of the company to charge for goods in accordance with this clause. In the event of any variation or suspension of orders through the buyers' instructions or lack of instructions, prices may be increased to cover any extra expenses thereby incurred by the company. Value added tax will be charged at the rate applicable at the date of invoice.
Orders
Orders sent in confirmation of web or telephone instructions should be clearly marked as such, otherwise any additional expense incurred as a result of duplication of orders will be payable by the buyer. Goods are not supplied on a trial basis. Customers are responsible for verifying suitability and compatibility of equipment before purchasing it. All equipment with variable configuration is supplied at a default configuration (taken to mean ISA, 3.5" HD diskettes, PC/AT compatible etc.) unless specified otherwise in writing or so requested. All software items supplied are subject to Manufactures licensing agreement the seal must not be broken if the conditions of the license are not acceptable.
Cancellation
Acceptance of cancellation of an order shall be at the discretion of the company and any such acceptance may be subject to payment by the buyer of a cancellation charge, representing the company administrative costs involved. In certain instances where the company has spent considerable effort in obtaining goods specially requested for by the customer, the company may decide at its discretion not to allow cancellation of such order.
Delivery
Delivery/installation dates are given in good faith by the company to indicate estimated delivery/installation times but shall not amount to any contractual obligation to deliver at the time stated. The company will accept no liability for direct or consequential loss or damage arising from delay in delivery.
Title
The company and the buyer agree that until the company has received fully cleared payment for the goods: a) Property in the goods shall remain with the company and the buyer shall hold the goods as a bailee and be fully accountable to the company in respect thereof until such time as payment in full has been received by the company for all goods supplied. B) As bailor of the goods, the company, by its employees or agents, shall (without prejudice to the buyers continuing fiduciary obligations) be entitled to enter upon or into any land, buildings or vehicles where the goods, delivered to the buyer under this contract together with any interest or any other sum payable in respect of the goods under this contract, or part of them, are situated or are reasonably thought to be situated, to retake possession of the same.
Carriage
All prices quoted for goods will include carriage charges. Any damage to goods in transit, or shortages, must be notified to the carriers immediately and to the company within 24 hours of receipt. Packaging and contents must be held for inspection.
Returns
A Return Merchandise Authorisation (RMA) must be obtained from the company prior to returning any item. The returned item must be accompanied by the relevant invoice / delivery note. The company accepts no responsibility whatsoever for items returned without a RMA and the relevant invoice / delivery note. Unwanted items returned for refund or exchange, for whatever reason, will be subject to a restocking charge of £20, or 20% of the purchase value, whichever is greater. Software items will not be accepted for return unless the goods are faulty or the shrink-wrap or copyright seal is intact. Items returned as faulty but found to have no fault will incur a handling and testing charge of £20, or 20% of the purchase value, whichever is greater. All packaging material must be retained until the goods are fully tested and functional. If for any reason the goods are returned, they must be returned in their original packaging material. All warranty repairs must be returned in the original packaging.
Warranty
(1) UK Mainland: The company does not manufacture the goods (or where the goods comprise computer software does not publish the software) and subject to the conditions set out below the company sells the goods with the benefit of the manufacturer's or publisher's warranty(as the case may be). A) The company will repair or replace, at its discretion, faulty equipment, it will be the customer's liability to pay carriage charges for returning goods to the Company's premises. B) All goods are covered by a 12-month repair warranty for parts and labour only from the date of purchase. All subassemblies which require fitting into other equipment are covered by a 3 month repair warranty for parts and labour only from the date of purchase, provided that the item is correctly installed by a qualified technician. Repairs are made on a best effort basis. C) In cases where the equipment manufacturer offers on site warranty*, the buyer will be responsible for contacting the manufacturer or its agents directly to obtain the services required unless explicitly stated in writing by us. The company will not be held responsible for the failure of the manufacturer or its agents to carry out the necessary repairs. In such cases the equipment can be returned to the company for normal warranty repair. (d) Non UK Mainland The customer will be responsible for all carriage / customs charges to get the defective equipment repaired / replaced under warranty. Customers requiring continuous use of their equipment are strongly recommended to undertake an on-site maintenance contract. � The company does not replace any faulty items in advance without first being able to examine the faulty items for themselves. (f) Except where the buyer is dealing as a consumer (as defined in the Unfair Contract Terms act 1977 Section 12) all other warranties, conditions or terms relating to fitness for purpose, merchantability or condition of the products and whether implied by statute or common law or otherwise are excluded. (g) Any special needs by the buyer from the company must say so in writing as to what specifications or standards the buyer requires. (h) Damage caused to any returned goods which is due poor packaging is the responsibility of the buyer. (i) The company shall have no liability whether in contract, torn (including negligence) or otherwise to its customers for any loss, damage, costs, claims or liabilities whatsoever incurred or suffered by and customer which relate or are attributable either directly to any goods supplied by the company to the customer not being year 2000 compliant.
Consequential Loss
The company's liability will be limited to the value of the goods only and not for any consequential damages or losses howsoever caused. Where the company supplies driver disks for the purpose of loading drivers for various hardware devices it is the responsibility of the buyer to check for any viruses that may be on the disks before they load them to there machine, we cannot be held responsible for any loss of business due to viruses on drivers or any software.
Force Majeure
The company shall not be liable for any delay in or failure to perform any of its obligations hereunder if the delay or failure is due to causes outside the reasonable control of the company.
Legal
These conditions and the agreement to which this document relates shall in all respects be constructed and operate as a contract in conformity with Scottish law.

* On-site warranty applies to UK mainland only (N.Ireland, Scottish Highlands, Channel Island etc., excluded).

Reading Terms