CDS Terms & Conditions
On-site repairs carry a minimum charge of one hour plus
the callout charge. Repairs carried out at our office are
subject to a minimum charge of one hour. On-line work
carries a minimum charge of half an hour.
Where faults are caused by software problems we reserve the
right to erase all data from the disk and reinstall
software from scratch.
If this action is required the customer must supply
legitimate copies of all operating system and application
software together with license agreements and serial numbers.
Where the customer has additional data on the disk or a
specific system configuration (such as an internet
connection or e-mail data that must be retained)
we may preserve this data and/or configuration at
the customers request but the additional cost of
doing so will be passed on to the customer at the
hourly rate when the job is complete.