CDS Terms & Conditions

Repairs

On-site repairs carry a minimum charge of one hour plus the callout charge. Repairs carried out at our office are subject to a minimum charge of one hour. On-line work carries a minimum charge of half an hour.

Where faults are caused by software problems we reserve the right to erase all data from the disk and reinstall software from scratch.

If this action is required the customer must supply legitimate copies of all operating system and application software together with license agreements and serial numbers.

Where the customer has additional data on the disk or a specific system configuration (such as an internet connection or e-mail data that must be retained) we may preserve this data and/or configuration at the customers request but the additional cost of doing so will be passed on to the customer at the hourly rate when the job is complete.
Reading Terms